"If system conditions require it, we may ask customers to voluntarily reduce electricity use between 4:00 PM and 9:00 PM to help support grid reliability and reduce the risk of outages in your area."
PNM left that voicemail for customers in far northeast Albuquerque on July 8, 2026. The Paper. published it the next day along with a map of the affected area. The map centers on North Albuquerque Acres. The message was sent to a defined part of the grid, so it didn't go to the whole metro.
Buyers comparing North Albuquerque Acres with other northeast neighborhoods tend to focus on lot size, mountain views and A-1 zoning, which allows one home per acre. One more factor belongs on that list. The electricity serving these lots comes from substations that PNM says are already running past their normal rating. The new substation meant to fix that was denied in May, and the appeal is now in Second Judicial District Court. The public updates we reviewed through early October don't announce another site or an interim fix. The 4 to 9 p.m. window is a real constraint on owning a home here, and nothing on the public record says it will be gone by summer 2027.
The grid behind the one-acre lots
Power for the far Northeast Heights comes from three existing substations: Hamilton, Signetics and Tramway. On its project page for the North Albuquerque Acres Substation, PNM says the area's energy needs exceed the normal rating of those substations by up to 34 percent. It also says average demand at nearby substations has grown more than 1 percent a year since 2017. Some reports put the overload higher. In November 2025, City Desk ABQ cited the North Albuquerque Acres Community Association's figures: three transformers running 80 percent above normal rating and three distribution feeders above 100 percent. The two sets of numbers measure different things, but they agree that the equipment is past its rating.
The constraint is local, and that matters for anyone deciding where to buy. PNM spokesperson Lisa Goodman told The Paper. that people conserving in the South Valley or on the Westside won't help this area, because "it's not about overall power and power shortage." The risk she described is too much power being pushed to one part of the grid, "potentially blowing individual feeders, resulting in outages." Albuquerque can have plenty of electricity overall while this pocket stays at its limit, so the only relief comes from homes on these feeders using less.
Why the 4 to 9 p.m. window lands differently on an acre
PNM's conservation page asks far northeast Albuquerque customers to conserve voluntarily between 4 and 9 p.m. It suggests raising thermostats a few degrees, running laundry and dishwashers after 9, and charging EVs overnight. Those are small requests. Their weight depends on what a particular house relies on during those hours.
The first item is water. On PNM's project page, the utility says localized outages in the area could disrupt both electricity and water supply. At the May county hearing, a North Albuquerque Acres resident told commissioners his water depends on an electric well pump. He said he reluctantly supported the substation because he didn't want to lose water or summer air conditioning during an outage. In a neighborhood where some homes have private wells, the reliability of the line feeding the property also determines whether the taps work.
The second is solar. PNM's November 2025 project FAQ estimates that rooftop solar carries about 9 percent of the area's gross load. Solar hides that much demand from the substation meters, but PNM can't dispatch it. The utility says it has to be able to serve the full load if cloud cover or anything else knocks out solar output. A rooftop array lowers a household's draw during the afternoon. It doesn't take the house off the grid PNM has to plan for, and output drops as the sun sets during the 4 to 9 p.m. window.
The third is vehicles. In the same FAQ, PNM projects that EV adoption in the area will add about 2.5 to 8 megawatts of demand. A buyer planning a garage charger is joining the load growth the substation was meant to absorb. PNM's guidance to charge after 9 p.m. is how that plays out for one household.
Three sites in roughly five years
The current appeal is the latest chapter in a longer history. City Desk ABQ called the 2025 application PNM's third attempt in five years, at an estimated cost of $35 million at the time.
| Year | Proposed location | Outcome |
|---|---|---|
| 2020 | Paseo del Norte and Browning | Rejected by the county after community opposition |
| 2021 | Paseo del Norte and Eubank | Rejected by the county after community opposition |
| 2025–26 | Paseo del Norte frontage road, west of Fire Station 35 | Planning Commission approval Dec. 3, 2025; denied by the County Commission May 12, 2026 |
The most recent site would have covered 2.5 to 3.5 acres between Ventura Street and Tramway Boulevard. PNM said it would serve North Albuquerque Acres and Sandia Heights and lower outage risk across the Northeast quadrant. City Desk listed Quintessence, Heritage East, Tierra Monte and Primrose among the nearby neighborhoods it would also serve. Neighborhood positions split over the transmission line more than the substation itself. The North Albuquerque Acres Community Association conditionally supported the project as long as the lines ran along Tramway. Sandia Heights residents opposed that same Tramway route. In January 2026 the Bernalillo County Commission continued the matter for about 120 days. In May it voted unanimously to grant the appeals and deny the applications.
PNM's FAQ says the utility studied expanding the existing substations and adding battery storage before it applied. It concluded that a new substation near the load growth was the only solution. Having ruled out those alternatives, PNM has not announced any of them as a stopgap.
Where the appeal stands this month
PNM filed its appeal on June 15, 2026. According to the Sandia Heights Homeowners Association's October 8 update, the process from here runs as follows:
- PNM filed its Statement of Appellant Issues on September 28, 2026.
- The opposing parties, including Bernalillo County, the homeowners association and the North Albuquerque Acres Residents Coalition, have 30 days to respond. That deadline falls in late October.
- PNM then has 15 days to reply.
- The judge reviews a record of thousands of pages, may or may not hold a hearing, and can deny the appeal, grant it or send the case back to the County Commission.
- If the appeal is granted, the opposing parties may take it to the New Mexico Court of Appeals.
The association says a decision "could take several months." According to the most recent community updates, PNM could still revise the project or submit a new application. We found no replacement application or new site announced in PNM's or the neighborhood associations' public updates through early October. Even if the judge sided with PNM, construction would come after the ruling and any further appeal. Someone buying this fall should assume the grid serving the house next summer will be the one serving it today.
The reporting we reviewed describes the risk of an outage but doesn't document one. The Paper. quoted PNM saying the system came "really close" the day before the July voicemail. PNM's conservation page still lists the request, but it doesn't say how often PNM made it this summer. For buyers, that means a stated risk tied to a daily window and a court calendar, without a public record of incidents to measure it against.
Questions worth raising before an offer
PNM has said it must provide power to all customers unless there are extreme risks to the grid, and that it is "getting close" to that point in the areas driving load growth. No PNM rule restricting new connections in the area turned up in our research. Even so, the constraint raises practical questions for any specific property:
- Does the home use an electric well pump or city water, and what does the seller know about how the pump has handled summer peaks?
- Are there plans for a pool, casita, workshop or EV charger that would add load at the end of the day?
- If the house has rooftop solar, what time of day does the system produce the most, and how much of the evening does it cover?
- Did the sellers get PNM's July conservation outreach, and how did they handle the 4 to 9 p.m. window?
- Has anything changed in the appeal since the last community update? Both the North Albuquerque Acres Community Association and the Sandia Heights association have been posting progress as it happens.
FAQ
Is the conservation request mandatory? No. PNM describes it as voluntary and limits it to customers in far northeast Albuquerque.
Would the substation have been inside North Albuquerque Acres? Yes. The proposed site was on the Paseo del Norte frontage road west of Fire Station 35, between Ventura Street and Tramway Boulevard.
Who decides what happens next? A Second Judicial District Court judge, working from the record of the county proceedings. The New Mexico Court of Appeals could be next after that.
If you're looking at an acre in North Albuquerque Acres and want to know how a particular house fits into this, from its well setup and solar to where the appeal stands that week, This House Fitz can go through it with you before you make an offer. Schedule your free consultation, and Laura will help you get the property details and the public record lined up so you can decide with the full picture.
This article is general information, not legal, tax or financial advice. Consult a qualified professional about your situation.